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Geeking Out: Systems Engineering in Healthcare – Part 2

A few weeks ago, I mentioned the intersection of three concepts we have found to accelerate healthcare system integration projects: Scope, Systems Engineering and High Engagement Change Management...

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3 Key Elements for Healthcare Integration – Part 1: Scope

Recently we have had the chance to talk to many healthcare provider CEOs, CFOs and COOs regarding their key challenges and concerns...

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Healthcare System Integration- Why Less is More

Last year I dabbled in the world of blogging about my perspective as a German aerospace engineer working to make the US healthcare system better, one organization at a time. Today, I am [...]

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Going Undercover to Uncover Opportunity

Outsourcing accounts to agencies is a bittersweet endeavor for most providers. On one hand, outsourcing accounts that have not been resolved provides some needed cash...

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Circumnavigating the Bermuda Triangle of EHR Implementations

EHR implementations in many healthcare organizations have taken a toll on the community, leadership ranks, staff, and not to mention on the financials...

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Pre Services – The Gateway to Healthcare Consumerism?

Recently we have engaged with several healthcare provider organizations wanting to fundamentally redesign their existing pre-service operations...

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Why Addressing Social Determinants is Key – and Lessons Learned

A little over two years ago we embarked on a journey fueled by research data and an innate desire to help change the world of healthcare...

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Creating a High Performance Culture – 4 Key Lessons Learned

There is little argument that culture is key to a successful enterprise. Many of the objectives, particularly in healthcare, cannot be achieved with prescriptive management approaches, they require...

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5 Thoughts on Quality for a Value Based World

Any discussion about quality, particularly in the context of value based healthcare, may as well begin with the famous Yogi Berra quote of “It's like déjà vu all over again”...

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3 Key Hospital Projects That Will Improve Quality Indicators This Year

Quality and patient experience indicators will undoubtedly be at the center of future reimbursement. Medicare continues to drive the agenda for quality of care...