Having physician orders in the right place at the right time is a challenge for many healthcare providers. Patients who arrive for services only to find that their order is missing create dissatisfaction for both the patient and their physician. When patients arrive and the order is not complete or cannot be read, it also slows the process down and further solidifies a poor perception.
DocumentLoigx™ is a physician order and document management application delivered in an ASP model.
An ASP, or Application Service Provider, is a model that we feel has many advantages:
DocumentLogix™ was created with the intent of addressing a need for patient access and physicians to be on the same page when it comes to managing orders and documents. Many document management systems have long implementation times and can be extremely costly. DocumentLogix™ can be implemented within 48 hours to quickly address this pain point for many hospitals.
After speaking to many physicians, we found that they were extremely unhappy due lost orders. Patient access associates were frustrated when the orders were not at the right place at the right time. Registrars were spending too much time looking for specific orders and often had to request re-faxes to get the document. Patient satisfaction was poor since their wait time was increased and their confidence in the organization was lowered.
DocumentLogix™ never started out through the paradigm of traditional healthcare software. It was designed from the very first line of code by a team of:
Together, this team created the idea of a program that can be rapidly rolled-out to hospitals to immediately address the most common issues when it comes to faxed physician orders.