Financial Improvement


Improve Recognition and Conversion of Revenue

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Care Coordination


Coordinate Care Resources Intelligently for Quality Outcomes

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Population Health


Promote Population Wellness Through Community and Patient Engagement

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The HEI Operating Model

For leaders of healthcare organizations who must deliver financial performance and drive organizational growth, the HEI solution is an engineering based operating model that is a process and culture centric approach to improvement. This operating model, utilizing Lean and Six Sigma methods, allows organizations to embrace change, provide effective care, and achieve their full potential.

Education & Events


  • Connex COO/CNO Summit
    October 24-25
    Members can learn more by logging into

  • Children's Hospital Association Leadership Event
    November 7-9
    Through conferences and meetings the association convenes children’s hospital professionals to address the changing landscape of pediatric health care and advance quality of care for all children. More information.