Technology


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Service Focused and Technology Enabled









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Patient Experience


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Front-End Improvement for Increased Patient Satisfaction









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Financial Improvement




Improve Recognition and Conversion of Revenue







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The HEI Operating Model


For leaders of healthcare organizations who must deliver financial performance and drive organizational growth, the HEI solution is an engineering based operating model that is a process and culture centric approach to improvement. This operating model, utilizing Lean and Six Sigma methods, allows organizations to embrace change, provide effective care, and achieve their full potential.


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