Financial Improvement


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Improve Recognition and Conversion of Revenue



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Care Coordination


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Coordinate Care Resources Intelligently for Quality Outcomes


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Population Health


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Promote Population Wellness Through Community and Patient Engagement


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The HEI Operating Model


For leaders of healthcare organizations who must deliver financial performance and drive organizational growth, the HEI solution is an engineering based operating model that is a process and culture centric approach to improvement. This operating model, utilizing Lean and Six Sigma methods, allows organizations to embrace change, provide effective care, and achieve their full potential.


Education & Events







  • Mischa Dick Presents at NACM Annual Conference

    September 21

    Mischa Dick, Vice President of HEI, will be speaking at the NACM (National Association of Case Managers) at their Annual Conference in New Orleans, LA. His presentation titled, ‘Engaging the Care Community with Mobile Technology’ can be found here







  • Marj Green and Mischa Dick to Attend 2015 Marcus Evans National Healthcare Summit

    October 19

    Marj Green and Mischa Dick, co-founders of HEI, will be in Las Vegas to attend the 2015 Marcus Evans National Healthcare Summit. More information can be found at http://www.nhcfosummit.com/







  • Vermont and New Hampshire HFMA Fall Institute

    November 12

    Marj Green, President of HEI, will be speaking at the Vermont and New Hampshire’s HFMA Fall Institute on the topic, “Measuring Operational Performance in the Revenue Cycle Using Lean Methods.”



Careers